SUMOHeavy — Issue #48

From Our Blog

SUMO Heavy Wins a Major Award (Careful, It’s Fra-gile!)

We’re not big on awards. We’re not the type of agency that validates our work with a shelf full of trophies and plaques. We’d rather have the work speak for itself. Last night SUMO Heavy was awarded the New York SmartCEO Corporate Culture Award. [Read the full post here]

Featured Content

How raw data enables retailers to know every customer 
 How raw data enables retailers to know every customer — Here are five technologies that can unleash the power of all the data an online retailer collects.

Coming December 14: The SUMO Heavy 2016 Social Commerce Survey

This in-depth survey is the first of its kind and sheds light on consumer behaviors in the social sphere that were previously unmeasured. 
The survey will be available for download on Wednesday, December 14.

What We’re Reading

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Cyber Monday Breaks eCommerce Records — 
 Online shopping sales starting at midnight sent customers into a purchasing frenzy, dropping over $3.45 billion online on Cyber Monday — a reported 12 percent increase over the same day last year.

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E-Commerce Fueled Logistics Hiring in November — 
 Logistics and transport companies added 8,900 jobs in November, extending strong employment gains driven by online distribution demands.

Slow web speeds

Black Friday traffic surges slow retailers’ e-commerce sites — 
 Shoppers expect to wait in lines outside of and inside stores on Black Friday, the day after Thanksgiving. Online, they don’t. Heavy web traffic resulted in glitches for some retailers on Black Friday, most notably at

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Amazon Go Will Offer Checkout-Free Shopping — 
 Amazon’s launched a physical grocery store with no checkout process. It looks like the future of retail — but it’s still Amazon that controls the narrative.

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Here’s why e-commerce app Wish raised $1 billion in two years — 
 Walmart CEO Doug McMillon wanted to meet with Wish founder Peter Szulczewski.

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Retailing And eCommerce, Back To The Future — 
 In our latest Topic TBD installment, Poynt CEO Osama Bedier predicts the retailer with the best (mobile) consumer experience will win.

Upcoming eCommerce Events

CES (Consumer Electronics Show)
January 5–8, 2017 | Las Vegas, NV

NRF Big Show 2017 Convention & Expo
January 15–17, 2017 | New York City

The 10x eCommerce Event
February 10–12, 2017 | Orlando, Florida

eTail West
February 27 — March 02, 2017 | Palm Springs, CA

Our Latest Obsession

Price of ’12 Days of Christmas’ set at $34,363.49 for 2016
PNC Wealth Management calculated the cost of the gifts mentioned in “The 12 Days of Christmas” has risen to $34,363.49 in 2016.

The .7 percent increase from 2015 was caused mostly by an increase in wages for performers such as drummers drumming and pipers piping as well as a 29 percent increase in the cost of turtle doves.

[Full article at UPI]

SUMOHeavy Weekly is a digest of of SUMO blog content, plus eCommerce news, events and job listings.

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